Supported Formats
| Type | Formats | Max Size |
|---|---|---|
| Images | JPG, PNG, GIF, WebP, HEIC, HEIF, BMP | 15 MB |
| GIFs | GIF | 15 MB |
| Videos | MP4, MOV, M4V, AVI, MKV, WebM, FLV, WMV | 200 MB |
iPhone / HEIC Photos
Photos taken on iPhone in HEIC format are automatically converted to JPG during upload. You don't need to do anything — it happens in the background.
MOV Videos
MOV videos (common from iPhone) are automatically converted to high-quality MP4. This keeps quality high while ensuring compatibility with all platforms.
Upload Stuck at "Processing"
- Large videos take time to process — give it a few minutes
- If it's stuck for more than 10 minutes, try uploading again
- Check your internet connection — large files upload in chunks, so interrupted uploads can usually resume
File Too Large
If your file is over the size limit, try compressing it before uploading. For videos, reducing the resolution to 1080p usually brings the file size down significantly.