Connecting Accounts

How to Connect Instagram

What You Need

  • An Instagram Professional Account (Business or Creator) — not a personal account
  • A Facebook Business Page linked to your Instagram account
  • You must be an admin of the Facebook Page

Instagram requires a linked Facebook Page to work with third-party tools. If you haven't set this up yet, follow our How to Link Facebook & Instagram guide first.

How to Connect

  1. Go to your workspace and click Accounts in the sidebar
  2. Click the + button to add a new account
  3. Select Instagram from the list
  4. You'll be redirected to Facebook — log in and select the Facebook Page linked to your Instagram
  5. Grant all the requested permissions (publishing, insights, etc.)
  6. You'll be redirected back with your Instagram account connected

Post Types

When creating a post for Instagram, you can choose between:

  • Post — Standard feed post (up to 10 images in a carousel, or 1 video)
  • Reel — Short-form video, optionally shared to feed
  • Story — 24-hour story (single image or video)

Troubleshooting

  • "No Instagram accounts found" — Your Instagram isn't linked to the Facebook Page you selected. Follow the Facebook & Instagram Linking Guide.
  • "Permissions error" — Make sure you granted all permissions during the Facebook authorization step. Try disconnecting and reconnecting.
  • "Token expired" — Facebook tokens expire periodically. Go to Accounts and click the refresh icon on your Instagram account to re-authenticate.